The Truth About Employee Engagement

Most people count down the minutes until the workday is over. Why does this happen? In his new business novel, popular business author and entrepreneur Patrick Lencioni answers this question. 

In the book, he suggests looking at the problem of disengagement through the lens of a story about a manager who must turn a catastrophically unprofitable café into a popular spot. He also aims to increase the motivation of employees who do not care about their work. 

The author proposes a simple formula consisting of three components, through which subordinates will find meaning in their work — whether it be as a concierge or fulfilling the duties of a marketing director.